What are my username and password?

Your username for Questrom Tools is your ACS username: your BU email address without the @bu.edu. If your BU email address is 'johndoe@bu.edu' your username is johndoe. Your password is your Kerberos password.

Why can’t I log into Questrom Tools?

It's usually one of two issues:

  1. You're entering the wrong login information. Make sure you are entering the correct (Kerberos, or BU email) username and password. OR
  2. You have not activated your Active Directory login. Click here to activate your Active Directory login
More help on Questrom Tools